I am available for consultation on issues pertaining to social media and online community management. I have 15 years of experience in the world of online communities as a user, moderator, and administrator, and have been working with social media for the past five.
The online communities I’ve managed range from those oriented toward tech, science, culture and local talk. I’ve worked with the Pluck and Gigya comment moderation tools. I’ve worked with forum software from Pluck, FirstClass, vBulletin, phpBB, and SMF. I’ve blogged with Blogspot, WordPress.com, and WordPress.org. I’ve also used expansive CMSes at Imaginova and About.com.
I can:
- Help you organize the structure of your online community
- Help you write community guidelines
- Teach you best practices of community management
- Orient you in your blogging and commenting features
My social media management experience lies with primarily Facebook and Twitter, but expertise rests with Flickr and Digg as well. I have managed social media for over a dozen brands, excelling in user engagement and development.
I can:
- Help you set up appropriate accounts, pages and groups to suit your social media needs
- Show you how to navigate these networks
- Teach you how to best connect and engage your users/fans
- Help you strategize for the long and short terms
I can also talk to you about SEO (Search Engine Optimization), helping you to understand SEO basics and how to use it to the best of your ability in your work online.
I welcome working with individuals, non-profits, and for-profit businesses. I am also available for speaking engagements and panel participation. Please contact me for more information on consulting rates.